Direct Tv
Contract Extended Two Years After New DVR, $240 Buyout Cost

When I purchased a new DVR and HDL TV last January, Direct TV automatically extended my contract for 2 years without letting me know this was their policy.

I have talked to 6 or 8 people at Direct TV, and they tell me I should have been told when I purchased the equipment from Best Buys (I wasn't) or when the Direct TV person came to install the equipment (I wasn't told by him either).

This has been a terrible company to do business with, and I'm cancelling the service next week, but because of their "hidden policy" it will cost me $240 to buy out my contract.

I strongly urge anyone to check them out carefully before signing up with them. Ask them whether your TV will work when it rains. (It will not.)

Company: Direct Tv
Country: USA
Phone: 8005315000
Site: directv.com

  <     >