Direct Tv
Contract Extended Two Years After Buying New Equipment, Never Told

Electronics and household app.

When I purchased a new DVR and HDL TV last January, Direct TV automatically extended my contract for 2 years, without letting me know this was their policy.
I have talked to 6 or 8 people at Direct TV and they tell me I should have been told when I purchased the equipment from Best Buys (I wasn't) or when the Direct TV person came to install the equipment (I wasn't told by him either).
This has been a terrible company to do business with and I'm cancelling the service next week, but because of their "hidden policy" it will cost me $240 to buy out my contract.
I strongly urge anyone to check them out carefully before signing up with them. Ask them whether your TV will work when it rains. (It will not)


Company: Direct Tv
Country: USA
Phone: 8005315000
Site: directv.com
  <     >  

RELATED COMPLAINTS

Direct TV
HD Channels Stopped Working and Contract Extended Without Consent

Direct TV
Contract extended two years after equipment upgrade despite promise

Direct TV
Two-Week Cancellation Promise Denied, Facing $460 Charge

Direct TV
Told Upgrade Was Required, Then Quoted $480 Cancellation Fee

Direct TV Sales
Pay Per View Charges on Old Equipment Taken by Technician

Direct TV
Contract extended after buying HD box at Best Buy, refused to cancel

Direct TV
Two Year Contract Restarted After HD Installation and $480 Fee

DirecTV
Two-Year Contract Hidden in Installation Paperwork With $300-$400 Fee

Direct TV
Free upgrade turned out to be leased equipment with monthly fee