Direct TV
Two Year Contract Restarted After HD Installation and $480 Fee

TV & Radio

I have had the unfortunate experience of working with Direct TV. They DO not inform you of all of the fees, DO NOT discuss that you are in a two year contract, and only refer you to their written contract and then when you think you signed up for high definition and they come back and install HD-they start your two year contract all over again! And if you break the contract, they charge you $480.00!!! They are not willing to work with you at all - do not go to direct tv! They are awful -terrible company and terrible customer service!!


Company: Direct TV
Country: USA
Site: directv.com
  <     >  

RELATED COMPLAINTS

Directv
Pricing Differs Between Customers and Rises After First Year

Direct Tv
Contract Extended Two Years After Buying New Equipment, Never Told

Direct TV
Glad to cancel after one-sided two-year contract and poor service

DirecTV
Bundle With AT&T Internet Not Working, Forced Into 2-Year Contract

DirecTV
New Contract Claimed After Receiver Replacement on Month-to-Month Service

Direct TV
Forced Into a 2-Year Contract to Get an HD Box

Directv
Billed $340 for equipment after moving where service was unavailable

Direct TV
Receiver From Best Buy Carried Undisclosed Two Year Contract and $300 Fee

Direct TV
Small Print Two Year Contract Found After Qwest Bundle Cancelled