DirecTV
Two-Year Contract Hidden in Installation Paperwork, $300-400 Fee

When you call to activate service, they do not tell you that you are signing up for 2 years and that there is a $300-400 early disconnect fee. When the technician installs the equipment, you think you are signing for the equipment installed, but you are putting your signature on the 2-year contract. They do not tell you any of this.

If you have to disconnect before the 2 years, you are told you signed the contract and there is absolutely no way around it. They never ever waive the fee; that is company policy. This is blatant false advertising. When you try to talk to them, all you get is "you should have been told at sign up about the contract, and if you were not, then the technician should have told you." Well, what do you do when neither one of them told you about it?

Company: DirecTV
Country: USA
Site: directv.com

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