Direct TV
Contract extended after buying HD box at Best Buy, refused to cancel

Electronics and household app.

I went to Best Buy and bought a HD box to replace a standard box. I already had HD service. Last summer after losing my job, I called and asked them to cancel my account. It was then that they informed me I still had time left on my contract.
I had already been with them for 4 years and told them I was past my contract. They said since I bought the HD box, I had extended the contract.
No where in Best Buy or when I called Direct TV to activate the HD box did anyone tell me I was extending my contract. I have gone through the receipts I got at Best Buy and there is nothing there. I would not have bought the box had I known they would do this. I already had HD on my main tv.
These guys suck!


Company: Direct TV
Country: USA
Phone: 8005315000
Site: directv.com
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