Sony Electronics
Ripoff They lied to us about substandard product

Electronics and household app.

I purchased a Sony 51" Widesreen t.V. Model KP51HW40 .
Widescreen t. V's have four modes. 4:3 Normal Mode, Full, Zoom, And Wide Zoom!

Sony clearly states it will not warranty Image Retention due to video games or t.V. Station logos that will permanantly burn their image into the screen. However, by watching programming in the 4:3 normal mode too often the sides of the screen (which are grey) will burn their image onto the screen.

Sony does not warn their customers of this potentially devasting problem. So now when I am viewing a program in wide screen mode, the sides of the screen are clearly a different shade of color than the middle of the screen.

Again Sony does not warn customers of this design defect. They can only tell me that it is in the manual that I read three times and still cannot find.

I now own a $2,249.00 defective T.V. If you experience this problem Sony will not help you. You are screwed! And they are going to be sued!!!


Company: Sony Electronics
Country: USA
State: California
City: Irvine
Address: 14450 Myford
Phone: 9417687535
  <     >  

RELATED COMPLAINTS

Sony
Bravia KDL-32L4000

Sony
Does not stand behind there products in internet

Sony Vaio Link
Sony, Even though VAIO laptop VGN-SZ2XP is still under 3 year warranty and is faulty, Sony won't fix it under warranty Belgium Brussels

Wal-Mart
Walmart Electronics Department. Sony TV sets with broken screens - Sony 55" Bravia

Sony Corporation
Sony does not honor warranties!

Sony television
Sony tv KDL-52V5100

Sony Electronics
Sony 50 inch Plasma

Sony
Bad battery

Sony
I brought a Sony VGN 320 in

Sony Bravia
Defective TV