Alamo Rent A Car Orlando International Airport
Fraud: Ripped off on forced upgrade

I rented a car for vacation using reward miles from my credit card. When we arrived the attendant insisted that our luggage would not fit in the car and told us we would have to upgrade. He said we would pay for a one level upgrade and he would give us a car from two levels up. He would not answer my questions and forced us to pay for the upgrade. The charge came to $150. Now that I am home I can see that he charged me the full weekly rate for the car, not a fee for upgrade.

Don't get ripped off, refuse the upgrade and make them bring you the car you reserved.

Company: Alamo Rent A Car Orlando International Airport
Country: USA
State: Florida
City: Orlando
Address: 1 Jeff Fuqua Boulevard
Phone: 4078251800
Site: alamo.com

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