Don Herring Mitsubishi
Threatened me, Gave me a BAD deal, BAD customer service

I recently purchased a mercedes from This location. I was allowed to test drive it for a few minutes. A few days went by, and after i decided this might be what i wanted, i talked to them about it. I asked about taking the car with me for a few days, even a night so i could make sure it was in good working order. They said that would be fine. I show up at the dealership and after all the paper work was done (Them adding bogus life insurance on the car, as well as a coating for the car they charged me for that was not put on, didnt find this out until i read it later) they told me that i wouldnt be able to take the car until the deal went through.

Mind you i did have a co-signer that doesnt live here. So i didnt have the car for a few days, and finally was able to come and get it. I picked it up and noticed the ashtray in the back was missing! I told my sales person about it and he said "Done deal, but i will see about getting you one"... Well i knew that was over... So on my way home, i pressed the buttons to roll the window down... BROKEN front driver window as well as rear window. Next the sun roof, it opened and wouldnt close!!! Then there was a rumbling sound!

I called immediatly and they said they would send it in and see about repairs. I asked if they would cover them since it was pre-existing... He said that the warranty will cover it! So i went to park place mercedes and felt absolutly taken advantage of... BEATEN DOWN if you will.

I spoke with a service girl and by sheer luck, the mercedes still had 2 months left on the original warranty! Turns out the windshield, sun roof, rear sunshade, struts, headlights, fan, airconditioner, airbag sensor, door sensors, engine cooling system, wheel balance, window switches, etc. All had to be replaced or repaired! The total cost would have been voer 6000 dollars! I think i just ended up LUCKY... I dont know what i would have done had i not had this in effect. I did purchase the extended warranty, but that still has not taken effect on the car and ive had it for about 2 months now.

All i can say, is DO NOT buy from this place... They are very deceptive, rude, mean, over bearing... They make you feel stupid and helpless... This was my first car purchase, and i have learned a lot... One thing is to always read that big list of fees, and the other is NEVER buy from this place again. Theres a lot more to my story, but im at work and need to get busy again. Lol... Thanks for reading.

I hope this story will help someone who is considering a purchase. OH ALSO lol... They supposidly had a carfax report ready for me... Yeah that didnt happen... I ended up having to buy my own. Thank god this car wasnt in a big wreck before... I dont know what i would have done.

Company: Don Herring Mitsubishi
Country: USA
State: Texas
City: Irving
Address: 698 E Airport Fwy
Phone: 8668073216

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