The Home Depot
Replacement Windows Falling Apart, Warranty Window Never Arrived

I have made several calls over the last year to The Home Depot. Always some excuse. The window came in and was broken in the warehouse. The window came in but the tint was wrong. The window never came in. The window in my living room was replaced in December 06 with a defective window. I was told I would get a new, non-defective window in two weeks.

Okay, it is now May 8, 07 and no window yet. All of the windows that I had The Home Depot replace are now falling apart. All I get is the royal run-around. But if I want to purchase all new windows from The Home Depot, I can have all these defective windows that are under warranty replaced within 30 days. I can't get warranty work done.

I need to mention that I contacted The Home Depot over a year ago just to get the front window replaced. It took 6 months. That is outrageous.

Company: The Home Depot
Country: USA
State: California
City: TUSTIN
Address: 2782 EL CAMINO REAL

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