Ford Motor Company
Terrible experience!

I purchased the above listed Van new and after 2 years 3 months it began ticking when first started. As the weather began to get colder the ticking noise became louder, lasted for a longer period of time (up to 5 minutes) and seemed to spread throughout the engine. I brought the Van to a Dealer and when leaving it for the night and starting it in the morning the dealer agreed that he heard the noise stating it was probably "Piston Slap". He then stated he ran a diagnostic with no problems found.in the report he states "all these engines are noisy". I now have until June until my Warranty runs out. I only have 20,000 miles, so my concern is not exceeding the 36,000 mile warranty without repair. The noise cannot be normal. I have a video that I will send ounce I determine your e-mail address. I spoke with Lawyers who want to act in my behalf. I would like to keep the Van but need assurance for repair or replacement.

Company: Ford Motor Company
Country: USA
State: New Mexico
City: Massaapequa

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