Ford Motor Company & Capitol Ford Of Rocky Mount NC
Ford Motor Company, Capitol Ford Rocky Mount NC Will not preform warranty work

I have had my 2006 Ford F-150 in the shop several times since last July 07. It has had a knocking noise in the engine since it reached 32,000 miles the dealer has kept the vehicle on mant occasions and so far the only thing they have done is make the knocking worse. They replaced what they said was a warped flywheel and they were kind enough to leave the oxygen sensor unpluged which then caused the check engine light to come and they were going to charge me $210.00 to fix it.

It seems the more they do the more problems I have. As if that were not enough the heat and A/C controler would not work right it would blow air out the defrost when I had it set to blow straight out and made a growling noise when I changed it from one position to another and it still does but at least it now blows out the vent I set it on. After they had replaced the flywheel it is now got a tremble you can feel through the entire truck that was not there before and to top things off the power windows are now sticking up or down.

With the vehicle having this many problems I contacted Ford Motor company executive offices thinking they would care but they don't and I was told that since the vehicle is out of warranty now I will have to pay for any and all repairs despite the fact that it was documented and worked on but never fixed under warranty.

I have tried several times to speak with Mr. Ford or make an appointment to see him but they keep telling me he does not see customers, or in other words Ford Motor company will take our Tax money to bail then out of bankruptcy but hell with there customers. Enough Said.!!

Company: Ford Motor Company & Capitol Ford Of Rocky Mount NC
Country: USA
State: Michigan
City: Dearborn
Address: 1 American Way
Phone: 3133223000

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