Citibank
Changed Terms Notice Mailed for Card I Never Held

Business & Finance

Yesterday, March 9, I received a flyer in the mail from Customer Service Center, P.O. Box 44155, Jacksonville, FL 32231-4166. After opening it, I found the following: "Regarding your account ending in #." There is a paragraph stating a Notice of Change in Terms of Your Card Agreement, effective April 2. Another paragraph describes changes entitled Variable Annual Percentage Rates for Purchases and Cash Advances, and there are paragraphs regarding an Over-The-Credit-Line Fee and a Late Fee.

The last paragraph is entitled Non-Acceptance Instructions. It states that I must notify them in writing by May 25 stating non-acceptance, and that I must include my name, address and account number and mail it to Customer Service Center, P.O. Box 44121, Jacksonville, Florida 32231-4121.

I checked my credit cards and not only do I find no Citibank card, I find no card with an account number ending in the digits at the top. The postage-paid mark on the front of the flyer shows U.S. Postage Paid, Citibank.

I really don't want to write to anyone and ask them why they sent this to me. I worry that acknowledging it could result in charges to an account I know nothing about.

Has anyone else received this information?


Company: Citibank
Country: USA
State: Florida
City: Jacksonville
Address: P.O. Box 441155
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