Capital One
Paid Account Still Reported and Sent to Collections

I had a Capital One Mastercard and I missed a payment and they charged me late fees, finance charges and closed my account.

After my account was closed I was called by Plains Commerce Bank and offered a new credit card with a transfer of the Capital One account balance.

I paid the account off in full to Plains Commerce Bank and now Capital One has turned me over to NCO collections for a balance of $1600.

This was originally a credit card with a $300 limit. I ended up paying $800 to pay in full but Capital One still says I owe them.

I contacted them and sent them a copy of the payment and all the information and they still refuse to make it right. They sent me a letter stating that my payment for $236 was credited to my account on "September 10". Not only is the amount wrong but I received this letter on June 22. We have not even got to September 10th yet!

Leaves me wondering "What's in their wallet"
This is on a credit card that was closed in 2001.

Company: Capital One
Country: USA
State: Utah
City: Salt Lake City
Address: P O Box 30285
Phone: 8009033637

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