Directv
No Service After Move and Hung Up On After Hours Waiting

I called the moving center on June 28 and scheduled a date for July 6 to have Direct Tv set up at my new address. Thurs the 5 th a July I get an automated telephone message that I need to call Direct TV and set up a date. I called on my cell phone for 2 1/2 hours still no date and was informed that I had to continue to pay for it, even though I don't have any TV service, and if I cancel it's 489.00 dollars. The next available date they can give me is in November. Today I called again and was hung up on. My service is suspended until Dec now but not cancelled. I would like Direct TV to provide me service or cancel me so that I can at least go with someone else and have TV. It's 2 weeks now and I have no service.

Company: Directv
Country: USA

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