DirecTV
Charged $480 to Cancel After One Month of Unused Service

I have only had directv for 1 month and have not even turned on the tv, we purchased the pkg for my grandson who had a stroke in the event that maybe he'd watch the children's programming but he's not interested in it. I tried to cancel and was told that I would have to pay $480 in order to cancel, I don't have that kind of money. And to top it off the credit card that we used to make our payment was my grandson's SSI money. So they said that upon cancellation they would charge the $480 to that card they have on file. We don't watch tv, I don't want the service, and to have to have service for 2 years is ridiculous.

Company: DirecTV
Country: USA

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