Directv
Bait and Switch

Both myself and my fiance on multiple calls to customer service were told our monthly bill would be around $60.00 including taxes... Our bill was almost $80.00

I was told by doing a bundle with At&t I would get a $10 discount on my Direct Tv bill. That was a lie, it was only $5. I'm almost in my third billing cycle and I have gotten NO discount...$5 or $10.

Customer service and management seems not to care or honor what the sales staff tells customers.

6 weeks in and I haven't gotten my $100 gift card either. I'm guessing that was a lie as well. My next stop is Consumer Affairs... That's how bad my experience with Direct TV is.

Company: Directv
Country: USA

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