DirecTV
Auto Payment Setup Refused and Referral Discount Cut Short

Direct TV, what a joke. Their customer service and their morals are terrible. I signed up at the beginning for auto payment, and they said I didn't, and my service was cancelled. They said I couldn't sign up for auto withdrawal at my first initial contact with them. They said I had to call after the service was installed. What a joke!

Then they charged me an initial start-up fee. I have had nothing but problems with Direct from the start. They are very good at stealing legally. I even referred a neighbor when I first got Direct. Then I called Direct to complain about my bill because I was not receiving my referral discount. They said that my 5-month discount had ended.

I told them that I had only had their service for 3 months, so how could my $50.00 be gone. They said it is paid at $10.00 a month. The Direct representative had no excuse but reinstated my discount for one year. I will believe it when I see it. If you have Direct TV, watch every monthly billing transaction. They are the best at bad corporate America. If they are even an American-owned company.

Company: DirecTV
Country: USA
Site: directv.com

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