DirecTV
Auto Payment Setup Refused and Referral Discount Cut Short

Direct TV what a joke their customer service and their morals suck. I signed up at the beginning for auto payment and they said I didn't and my service was cancelled. They said I couldn't sign up at my first initial

Contact with them, to have auto withdraw. They said I had to call after the service was installing. What a joke!

Then they charge me an initial start up fee. I have had nothing but problems with direct from the start. They are very good at stealing legally. I even referred a neighbour when I first got direct. Then I called direct to complain about my bill, because I was not receiving my referral discount. They said that my 5 month discount had ended.

I told them that I had only had their service for 3 month, so how could my $50.00 be gone. Because they pay it at $10.00 a month. Direct representative had no excuse, but reinstated my discount for one year. I believe it when I see it. If you have direct TV watch every monthly billing transaction, they are the best at bad corporate America. If their even an American own company.

Company: DirecTV
Country: USA
Site: directv.com

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