Directv
Surprise NFL Sunday Ticket Renewal and Two-Year Recorder Lock-In

I recently looked at one of my DirecTV bills and was astonished to find that I was being charged for the NFL Sunday Ticket: 5 installments of about 50.00 each! I have direct auto pay with them and sometimes don't look at each line item as I should. The answer I received at DTV was that since I got it LAST year, I was automatically signed up for it THIS year!

My team isn't a contender for the Super Bowl this year, so I'm not as interested in watching their games. Since I missed about 3 games going to watch it at a bar, not realizing I had it at home, I decided to watch it from home yesterday, only to find that they no longer offer the game in HD for the same price! What a rip-off. Either way, we should no longer be an "automatic" society. There are too many choices for customers these days, and we have the right to make those choices.

Unfortunately, I am locked into DTV for about 2 more years because of their ludicrous policy on their DVD recorders. Each time you upgrade or get a replacement, you have to keep them for a year or 2 years longer! And for this we get incompetent customer service representatives and poorly thought-out policies like renewing automatically... Hmmm.

Company: Directv
Country: USA

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