Directv
Automatically Renewed NFL Sunday Ticket Charges and Long DVR Commitment

I recently looked at one of my Direct TV bills and was astonished to find that I was being charged for the NFL Sunday ticket-5 installments of about 50.00 each!!! I have a direct auto pay with them and sometimes don't look at each line item as I should. The answer I received at DTV was since I got it LAST year that I was automatically signed up for it THIS year!!! Well, my team isn't a contender for the superbowl this year so I'm not as interested in watching their games...

Since I missed about 3 games going to watch it at a bar, not realizing I had it at home, I decided to watch it from home yesterday only to find that they no longer offer the game in HD anymore for the same price!!! What a rip off. Either way, we should no longer be an "automatic" society... There are too many choices for customers these days and we have the right to make those choices.

Unfortunately, I am locked into DTV for about 2 more years because of their ludicrous policy on their DVD recorders. Each time you upgrade or get a replacement, you have to keep them for a year or 2 years longer! And for this we get incompetent customer service representatives and poorly thought out policies like renewing automatically... Hmmm.

Company: Directv
Country: USA

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