Direct TV
CEO Office Unhelpful, Doubled Rates and Weekly Signal Outages
- 12-01-2012
- 30
The ceo office won't help. I spoke with Emily and Shawn. They also said it's no use writing because the complaint goes to them. Raised my rates double. Won't work with us. Satellite constantly goes out in Ohio weather. Have to call tech support. Go through complete automated line to try and fix and then wait for ts to reboot it from downtown. At least a 30 to 40 minute call once a week.
Company: Direct TV
Country: USA