Direct TV
Telemarketing Calls, Remote Damaged by Installer and Passing the Buck

TV & Radio

1. The tech rep comes out to install me Direct TV and now begins the endless telemarketing calls from Direct TV, finally after calling and sending emails they stopped-but you need to talk to a supervisor to spell it out to them to stop.

2. Tech reps rams my batteries so far up the remote that when I finally have to change them the whole remote falls apart and now they seem to think I need to pay for the tech reps inability to put batteries in correctly-this still is not resolved

3. False advertising all the time

4. Customer service does not even read your complaints or cries for help

5. They love to pass the buck so it is almost impossible to get anything done by the company

6. In all worse company and customer service I have EVER had in my life.


Company: Direct TV
Country: USA
State: Idaho
  <     >  

RELATED COMPLAINTS

DirectTV
Remote Only Works With Philips Batteries, $20 Replacement Fee

DirecTV
Two Hours of Troubleshooting and Conflicting Technician Visit Dates

DirecPath
HORRIBLE - Install

Directv
Charged $15 for Replacement DVR Remote

Direct tv
Six Missed Installation Appointments and Over a Month Without TV

Direct TV
Eight Days Without TV After Replacement Receiver Failed

Direct TV
Local channels advertised but unavailable for six months

Direct TV
Charged $191 After Losing Home and Returning Equipment

DirecTV
Contract Extended After DVR Replacement Despite Protection Plan

DirecTV
72-Year-Old Husband With Pacemaker Without TV Since May 15th