DirecTV
Husband Without TV for Weeks Waiting for Technician Visit

My husband is 72 years old and has a pacemaker and half of his foot cut off and his tv is his life. We have been without tv since the 15th of May. I can not understand why a tech can not get to our house no sooner than the 24th of May. Hire more techs if need to. A tech was at my step-sons and he did not have time to call and see if we had a ticket opened, he was right next door to us and would not do a thing. Up to this point we have had a good report not now. We are very unhappy with Direct TV. We except tv on and some kind of reward for this kind of service.

Company: DirecTV
Country: USA

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