Directv
Locked Into Two-Year Contracts and Charged to Rent Non-HD Box

TV & Radio

This company is horrible. They lock you into a 2 year contract, if you want to upgrade, change anything - they lock you into another 2 year contract. They gave me a non-HD receiver and would not replace it for free (like they should have) they said they would charge me a non-refundable fee of $199 to RENT it - that's right you don't even get to keep that box.

They are incredibly unhelpful and after they have helped you right over a cliff - they ask if they can help you with anything else - when they haven't helped you at all - they have just screwed you to the wall.
Also, they call you on repeat constantly.


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Leased receiver fee continued after purchase; unexpected two-year contract

Directv
Promised Bill Would Not Rise but It Went Up 28 Monthly

Directv
$33.17 Credit for Unused Third Receiver Cut to Two Months

Dish TV
Old receivers not replaced, cancelled and switched to Directv

Directv
Bought Receivers at Best Buy, Company Wants Them Back

DirecTV
Charged for Lifetime HD That Should Be Free, Lesser Package Given

DirecTV
Contract Extended Two Years After Buying an HD Receiver

Direct TV
Contract Extended After Receiver Replacement Without Notice

Directv
Canceled Contract Fee of $300 After Cable Buyout