Charter Cimmunication
Bad Business Practice

After utilizing Charter Communications for just two (2) years we were provided a promotional offer. It was agreed to us by Email in addition to by telephone. We decided to a two (2) year extenion for that (Pack) to get a cost of $149.00. To incorporate a DVR, highspeed Web service, All thr Films stations, There Telephone service. To begin with we acquired the DVR, a MOXI Container. It'd not function. The constitution Conversation support representative stated that they ought to of never offered us that since it requires a Technology to set up it. Therefore we put up something phone to complete that. The very first Technology attempted for 2 hours and stated that there is an issue on the exterior of the house that must be fixed. They arrived 24 hours later and stated they fixed the exterior issue, The MOXI Container nevertheless didn't function! We put up another support phone that was three (3) days later. That support Technology worked for at rented two more hours and transformed Four more MOXI Containers and may not obtain the program to function. We named Constitution Conversation again and was educated the we couldn't obtain the offer which was delivered to us. They needed far more money. They stated they the MOXI CONTAINER could be an improvement price. The cost they cited was over $200.00 per month. We allow the support individual realize that we did not wish to spend anymore than was cited. We'd a promocode 511059 that they delivered to us along with a person on the phone had decided on. We ripped the MOXI box-out ourselves when bach to Chater and got an HD container mounted it yourself. We don't have any thing-but fundamental Wire with web and phone.

It is extremely poor company training to offer an item than return about the present. And to provide a merchandise that doesnot work. An extremely dissatifided Client Wealthy Berne

Company: Charter Cimmunication
Country: USA
State: Missouri
City: Wentzville

  <     >