Direct TV
Terrible service

Both Direct TV and Dish TV have lied to me about their offers, the pricing, and availability of channels in my area. When I signed for DISH, they got my name, my street address, my town and my zip code wrong. They sent the installation tech to a town 10 hours away from me. It took me two days of phone calls to attempt to clear this up, and finally a new installation time was agreed upon. They didn"t show up. I took time off work, I lost a total of 4 hours making phone calls, all for nothing. Nor did they care. I attempted to talk to top executives and THEY DID NOT CARE. So I called Direct TV, only to be lied to about their promotion price, the channel availability, and length of contract. I was told, after I signed up, that I should have read the sign-up agreement. I signed up over the phone, and expected them to be honest with me. I did not have an agreement in front of me to read. When I tried to call to speak to someone to get the truth about the agreement, I was bumped from one person to the next. At one point I got a call from a rep in INDIA who barely spoke english, telling me i needed to start over. He did not have a clue. Finally, i cancelled with both DISH and DIRECT TV. I REFUSE to have television at this point. It is so disheartening that the service is so incredibly bad, that they are dishonest and absolutely DO NOT CARE.

Company: Direct TV
Country: USA

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