Direct TV
Terrible Company

Direct tv is a horrible company. I did not know i signed a contact for 2 years and the box broke after 30 days. I'm on the phone with customer service. They can not get a supervisor or manager. But i did get transfered 4 times.

Great. Right... Well every time i got transfered i had to say the story over and over again. Finally after screaming and demand to speak to a supervisor. She apologized and said there is nothing they can not do because it's been over the 30 days (32 days). So now i have a 3 year old box horrible customer service.

I had dish net work and comcast the best service i have ever. If i had any issues it was solved immediately. I tried to cut my bill with direct tv, i was wrong by the time i receive my bill it was more than dish net work. All they said is... I'm sorry. The funny thing is they new i was stuck with them for 2 years. (contract).

Well it got to the point i didn't care about my credit that i cancelled them.

Company: Direct TV
Country: USA
State: Florida

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