Comcast
Wrong HD Box Installed and Conflicting Equipment Prices

TV & Radio

Comcast online service was not able to close order because error in system - they send me to store - store have different prices than web - I have to pay $3.00 more per month - ok. Tech show up to install cable card - card not working for some reason - I agree to have box. He install box but not compatible with HD signal but I ordered HD TV package!? Call again - they promise - first HD box free, scheduled another app. When second tech show up he had "service call" only in work order. He called dispatch and they offer HD box for $9.99 for month. I called cust. Service again they confirmed - 1st box free but when they transfer me to tech support they no nothing about and they can install HD box for $16.99 fee $9.99 per month. It's worst than communism - communist's at least had no computers or technology. What is going on?


Company: Comcast
Country: USA
State: Illinois
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