Comcast
New install - no call/show - CUSTOMER SERVICE BAD

On 8/7/10, scheduled an install for 8/11,3pm-6pm. Received call from tech on 8/10 that he was running ahead & could do install now.informed him install was for the next day & had made arrangements for someone to be home at that time, I'm at work. Called cust suprt and she only saw an order for 8/10. Reschld install for Sat, 8/14,8am-9pm. Called cust suprt, tech no show/call. Tech didn't respond to msg sent. Several hangups last night & 3 live talks, left me with an offer of rescheduling for 8/25. Unacceptible Tkt 4322.2336

Company: Comcast
Country: USA

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