Comcast Cable
Technician No-Show for Evening Appointment Without Courtesy Call
- 06-25-2006
- 20
Electronics and household app.
Comcast cable sucks!
Last night, I had a scheduled appointment for a tech to come to my house between 5:00 8:00 to fix my cable. I cancelled my activities for the evening to wait for this guy. HE NEVER SHOWED UP! I couldn't believe the guy never showed up. I didn't even get a courtesy phone call. What's wrong with these people? It was my one-day off and I sat around between 5 and 8 waiting for these idiots. I called Comcast and they couldn't even locate the Tech.
How appropriate was it when the news came on TV last night showing the Comcast Tech sleeping at a customer's house! Could this have been the Tech that I was waiting for?!
What company tells you they will be out to your home between 5:00 8:00? That's a sign that they have a horrible customer service record. Comcast is inconsiderate and rude.
I'm so disgusted with Comcast cable. They continue to raise rates and have nothing to show for it. Whatever happened to customer service? I'm thankful I only have cable thru Comcast and not anything else. I'm switching to DirectTV.
Company: Comcast Cable
Country: USA
State: Virginia
City: Woodbridge
Address: 4391 Dale Blvd