DirecTV
Billing Errors

First DirecTv offered rebated on First month bill in numerous areas of the agreement if you filed online which I did first day. First bill came no discount which I had to call and they said it would start on my second billing. (I expect at the end of the 12 months to be missing 1 month of discounts. When this happens I will sue).

Second billing scam was the service plan. Apparently after reading on the internet. DirecTv sends you a piece of junk mail after your first month automatically signing you up for a service plan. If you do not respond to the junk mail you are automatically billed. (By junk mail I mean it is not sent in any envelope or with a official bill, it looks like a pre purchase advertisement. As consumers we are not required to look at every piece of mail sent to us especially in this form). Took me two months of calls to get the credit back each time being told it was done but never was. Also they tried to only give me partial refund due to being covered under an agreement I never agreed to.

Third billing scam involved the 3 months of free HBO, Showtime, and Stars. I called twice in advance because I knew it was a scam cancelling the package early to ensure cancellation. Each time receiving a email confirmation. When the three months expired I was indeed billed (shocker), called again only to receive a partial months cancellation of $1.40 which I will not call to recover I will include it in my lawsuit.

Company: DirecTV
Country: USA
State: Nevada
City: Carson City

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