Direct TV
Awful company

I am so upset. Direct tv sent me to a credit collections agency for non payment of $90. I asked them what the bill was for and they said service in september/ october (bill was in california). I said that's impossible as i moved to Penn in june of 07 and did not move back to california until february of 08. I was with Comcast in pennsylvaia (penn) the whole time. Furthermore, i paid them in full when i left california and even referred them to my nephew who was renting my home - he was in my home at the time of this ridiculous billing to me. They said i still owed the bill. That's ridiculous. I said where is my $50 for the referral. The said that because i owed them money they weren't paying me the $50. I don't owe them one penny!

My daughter first called them thinking it was monies owed for the equipment i still had, which was now in penn (i told them i was taking it and they said it was fine). So she mailed the equipment back and when they received it they mailed the box back to her (unopened) and said to return it in their box. They said they would send their shipping box in 3-5 days and then they would officially receive it. They never sent the box and that was June 2.

Now i call direct tv because i am getting collection agency notices. Direct tv said they do not want the equipment back, i owned it now and said the bill was for not receiving the payment in 9/07. Again, i told this rep that i did not use their equipment that i was in penn during this billing cycle and using Comcast (penn). I was going to use direct tv when i left but they didn't accept direct tv in the apartment building i was leasing in penn (i wonder why). So it sat there in a box in my penn basement. I was going to return to california sometime the following year so just kept it.

I have been on line for an hour or more and see hundreds of complaints regarding unfair business practices of direct tv. I am going to set up my own direct tv consumer complaint site and get enough complainants together to file a class action law suit. It's time direct tv pays for its outlandish business practices.

Company: Direct TV
Country: USA
Site: directv.com

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