DirecTV
Collection Calls Continued After Equipment Receipt Was Admitted
- 05-16-2009
- 25
DirecTV's collections people harassed us until May 16 (today; who knows, maybe it's not over) for equipment that DirecTV admitted was received on March 1. During our many hours on the phone with DirecTV, they admitted that they had received the nearly $600 worth of equipment, but they were not able to contact their collection agency and stop the harassment. Time after time, we were told "It's fixed." Then we'd get another call from collections.
DirecTV is a nightmare. The one humorous moment was when an agent asked me if I would ever like to be a DirecTV customer again.
Company: DirecTV
Country: USA
State: California
City: Jamul