Direct TV
Disputed $400 Cancellation Fee and Unclear Bundle Billing

I am disputing charges with Direct TV regarding the cancellation fee of $400.00 that I am being charged. I was not advised that the charge would be in the amount assessed. I totally disagree with the final bill because of billing discrepancies regarding the so-called bundling with Verizon, resulting in the need to sell the package over quality. The amount of the Direct TV charge on the Verizon statement was much higher, for one. At the same time as being billed on my phone bill, I also received a bill from Direct. It reflected a different amount owed. There was no explanation provided on why the difference on either end.

I returned all the equipment, and the only honest response I received from Direct is "Yes, we received the equipment." I have not received anything in writing or verbally stating that my early cancellation fee is $400.00. I was provided with this address to dispute the bill.

Has anyone else received a $400.00 cancellation fee from Direct TV? They turned me over to a collection agency. I have also submitted a complaint to my state's bureau of consumer protection. This is still pending. Hopefully there is a consumer rights attorney out there somewhere who would be interested in these deceptive charges.

Company: Direct TV
Country: USA

  <     >