Direct TV
Early Cancellation Fee After Receiver Replacement Reset Contract
- 07-15-2009
- 30
We had a two year contract with direct tv in 10/06. In April of this year after many problems they replaced a HD receiver which the old one blew up and now I had cancelled service and switched to charter in June of 09. They told me when you replace a receiver you go back to the original contract. They are charging me $420 early cancellation fees. I sent the receiver back as told. I am very upset and hate this company. I have made many phone calls and had sleepless nights over this. What can I do? They said they will turn it over to an collection agency and our credit has been the best anyone could have.
Company: Direct TV
Country: USA
State: Wisconsin