DirecTV
New Contract Claimed After Failed Receiver Was Replaced

I notified Direct TV to cancel service. I was told that since a few weeks ago, when my HD receiver failed and was replaced by a Direct TV technician, a new contract was initiated. I was never told of this. Why would a failed rented receiver start a new contract? I was on a month to month contract, as I had already had the terrible service beyond the original contract period.

I told the Direct TV agent that if I saw the fraudulent charge on my bill I would institute a chargeback immediately. My service shall end on July 11, 08, and I am sending back the two receivers to the address given to me by the agent. I still can't figure out how replacing THEIR FAILED receiver is resulting in them claiming a new contract has been started.

Company: DirecTV
Country: USA
State: Florida
City: Cape Coral
Site: directv.com

  <     >