Dish Network
Customer Service Hard to Understand and Pushing $5.99 Warranty

TV & Radio

This satellite company is a prime example of how America gives people a chance to work and live free and they treat their customers like crapp. The word honesty does not apply to the customer service people at the 800-333-3474. When you call they cannot speak English, they cannot understand you. If you listen close they use the same wording and will not answer your questions without the following words: Please hold (at least 5 minutes), please hold the off button for 5 - 7 seconds, did your satellite come back on by itself?

You need to have a service technician come out and upgrade your units, of course this will cost YOU and we can add a warranty to each unit for $5.99 a month, this will help when you experience trouble again... It is a real joke how this satellite DISHNETWORK has all control over what they want to give you. I don't understand how they remain in business when we are the customer and the customer has no rights to watch what they want in their area. What a joke. This company will go down with this sorry customer service. Peachy


Company: Dish Network
Country: USA
State: Texas
  <     >  

RELATED COMPLAINTS

Dish network
Early Cancellation Fee After Months of Signal Loss and Defective DVR

I-Satellite
Thin Line CollectionsI-Satellite/Thin Line Collections/Dish NetworkI-Satellite These people are ripping people off with Dish Networks approval

Dish Network Service
Subcontractor Left Holes in Walls, Warranty Not Honored

Dish network
Signal Loss Every Five Minutes, Charged for Technician Visit

Dish Network
Billed for Old Receivers Taken by DirecTV Installer, Sent to Collections

Dish Network
Fox Sports blackout and early termination fee for cancelling

Dish Network
Repeated Calls and Missed Technician Visits to Re-Aim Dish

Dish Network
Installer claimed no signal at new apartment; DirecTV got service there

Dish Network
$400 Early Termination Fee Demanded One Week After Signing Up