Direct TV
Mother's Card Charged $600 After Cancelling Service

I had service with direct tv. I called to cancel the service after my agreement was fulfilled. During my agreement term, I had several receivers blank out, and had to have them replaced through the insurance I had purchased through DTV. I also, went to Best Buy and purchased/Leased 2 receivers a day prior to the cancellation of my services. They said that I had to return the 2 receivers that I just paid $160 for together. I said return my money and I will return the receivers, I did not pay $160 for a day. They refused. I canceled the service. I had used my mother's credit card to make a payment or 2 before and was unaware that they stored this info. To my surprise, my mom called me about a $600 charge on her card; whew, I flipped. I called DTV and they explained that they will bill any credit/debit card used on the account. I told them that this was unauthorized and they needed to refund the money. I put in a dispute with the credit card company, and faxed dtv proof that this was my mom's cc not mine. The charges were reversed.

Company: Direct TV
Country: USA

  <     >