DirecTV, Verizon
Triple Bundle Never Worked, $500 Early Termination Fee Demanded
- 09-09-2008
- 40
This is a complaint about Verizon and DirecTV service. They have the worst customer service I have ever dealt with in my life. I ordered a triple bundle package through Verizon. I finally received it 2 months later, and the TV and the satellite never worked. I never had a signal. Direct TV wants me to pay a $500 early termination fee for something that never worked. Even to fix it, they told me 4-5 weeks, which was insane. We had already waited too long to begin with. I recommend any other phone or TV service but them. They are the worst and don't know how to take responsibility.
Company: DirecTV, Verizon
Country: USA
Site: directv.com, verizon.com