DirecTV
Move Extended Contract Unknowingly, Then $300 Cancellation Fee Moving Abroad
- 09-09-2008
- 17
I have been a DirecTV customer for past 4-5 years. I completed my initial 2 year commitment with them and was on month to month basis. I moved to a new home earlier this year and decided to move DirecTv with me. I called DirecTV to arrange for a move and they agreed to do it. I didn't know that they are extending my contract by helping me move.
Now I am moving out of the country due to business reasons and when I called DirecTV, they need a cancellation fees from me ($300)... Since I had to make a decision I went ahead and cancelled it. Is there is a way I can lodge a complaint against them and get my money back.
Company: DirecTV
Country: USA
State: California
City: West Hills