DirecTV
Charged $238 to Transfer Service After Forced Move

I have had DirecTV for over a year, I moved in May to a new home but it was infested with cockroaches so I had to move because it is a health hazard. I talked to a rep when I first knew I was going to move who said they would work with me with the moving costs because I was going through a rough time because my husband lost his job and I was being forced to move.

I got my new address and called to transfer services and they wanted to charge me $238!!! They absolutely refused to work with me because the girl I spoke with did not note that they would help us. I spoke with a supervisor who refused to help me as well. I have had nothing but problems Do not get DirecTV, they will just take your money and will not help you!!!

Company: DirecTV
Country: USA

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