Direct TV
Cancellation Fee After Four Years Over Replaced Boxes

TV & Radio

Do not order from Direct TV. I just cancelled my account after 4-plus years and am now told I have a cancellation fee because they replaced 2 broken boxes 8 months ago. They never tell you that when they replace boxes you have to commit to a year of service.

When you talk to anyone from customer service to Steve in the office of the president, they all read from a script and say I am sorry if you were not told this or that, but you owe us the money.

Do NOT order Direct TV. If you want satellite, go to Dish. This company is a ripoff.


Company: Direct TV
Country: USA
State: New Jersey
City: Edison
  <     >  

RELATED COMPLAINTS

Direct TV
Early Cancellation Fee of $340 After Ten Years as a Customer

Direct TV
Billed Two Years After Cancelling Sunday Ticket Service

Direct TV
Debited $897.95 From Account After Cancelling Over Landlord Ban

Direct tv
Free Move Promised but Now Quoted $230 to Relocate

Directv
Lost Job, Asked for Help With Bill, Ended Up Owing Fee

Qwest
Billed for Cancelled Direct TV Service Through Phone Bill

Direct TV
Boxes Sold as Purchases Turned Out to Be Leased

Direct TV
Landlord Warning: Dish Left on Roof After Tenant Cancelled

DirecTV
Replacement Box Renewed 2-Year Commitment, $340 Early Fee

Dish Network, Orion Satellite
Salesman Said He Would Cancel DirecTV Contract, Then Fees Hit