DirecTV
Service Shut Off, $623 Taken When Only $96 Owed
- 05-06-2008
- 8
On Mar. 17 DTV shut the service off. The billing date was the 22nd. We paid by electronic check the required lost payment at that time. We lowered the package to 29.00 a month for the next month but never got to pay. Direct TV had shut off the service.
They then demanded the broken contract fees of $347.47 but took $623.00. We only owed $96.00 at this time. We feel we don't owe for their mistakes. We tried to resolve these issues but spent fruitless hours on phone calls. Our bank is now disputing the double charges, and we are out the money unless we prove them wrong.
Company: DirecTV
Country: USA
Site: directv.com