Directv
Sunday Ticket Package Added Without Consent, Billed $33 Monthly

DirecTV "gave" us the NFL Sunday Ticket package without letting us know. We never used it because we didn't even know we had it. The scam is that it has an automatic renewal attached to it. DirecTV then added the NFL package to our plan without our consent and started charging us $33 per month. Our bill is now $197 a month! When I finally noticed it, I called to cancel the NFL package. I didn't ask for a refund for the past charges, I just asked to cancel the extra pkg from that day forward. They said I could not cancel it because I was bound by contract and I should have called them immediately when they added the package. How could I be bound by contract when I never authorized the extra package in the first place? I wish I could switch to Dish Network but I can't until next summer without paying a big cancellation fine. I wish I had researched the company before I signed up with their service. I did an online search yesterday and DirecTV has a ton of negative reviews and complaints about unauthorized charges. I have paperless billing and auto payment set up for the convenience, but now I will have to check my DirecTV bill line by line for unauthorized charges every single month in case they try and do this again.

Company: Directv
Country: USA

  <     >