Directv
Missed Service Appointment Leaves Customer Without Service for Weeks
- 06-16-2013
- 24
Had an appointment scheduled from 8-12. Called and was told I didn't need to call back they would show between 10-11. (It was 11:04) Received a call they would be there between 12-2. After 2, I called and canceled. My reschedule date is 5 days away. That will put me over 2 wks without service. I am a great customer and am never late on a bill. I expect great service. I am very disappointed with DirecTV service in Charleston, WV! If I have no service for a month, I don't expect to pay for that month!
Company: Directv
Country: USA