Priceline.com
Charged $92.61 over walk-in desk rate despite claimed savings

Traveling & Tourism

I recently booked a hotel (11/11/11- 11/14) at the Hyatt Regency in Bonita Springs, FL through Priceline.com on the internet. When I booked the room I was informed that I saved over $135.00 on the cost of my stay. As it turned out I was actually charged $92.61 over the walk-in desk rate for my stay. I contacted Priceline.com when I returned home and asked for a refund of the over charge of $92.61 because I was clearly misinformed and mislead when I made the reservation. I was told that no refund was possible. I will never use their service again. They are not reputable in my opinion.


Company: Priceline.com
Country: USA
Phone: 18007742354
Site: priceline.com
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