Hotels.com
Bogus Price Match Guarantee

Hotels.com doesn't recognize their price-match promise whenever a discount is utilized. On November 17th, we arranged a resort in Sanantonio for Sunday through Wednesday. The prices were $189.99, $144.99 and $144.99 respectively. We also had a 10% off discount that people put on the sum total. On Nov. 25th we discovered exactly the same accommodation for $159.99, $144.99 and $144.99. I named Hotels.com to obtain the cost distinction of $30 about the first evening. They stated since we employed a discount the cost match didn’t use. I requested to consult with a boss and he offered me exactly the same justification. This really is yet another trick they utilize to prevent spending a cost match guarantee. The Sunday evening room was $159.99 on both their website and Expedia aside from the following 10% discount. Be familiar with these methods. I'll never guide with hotels.com again!

Company: Hotels.com
Country: USA

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