Priceline.com
Prepaid hotel booking could not be changed or cancelled

I used Priceline to book a hotel in Bartlesville, Okla. Tonight I tried to change the date to the next night or cancel it. They refused to cancel it or change it. I called the hotel and they said sorry it was prepaid and whether I cancelled or not I would still have to pay for it. This is 4 weeks ahead of the date I had booked.

I just want people to be aware that you may get a better deal calling the hotel directly. When I called the hotel directly they offered me a better deal but I was not able to cancel the original booking.

In other words, Don't use Priceline unless you read the fine print. I made the mistake of reading the hotel's cancellation policy instead of Priceline's fine print.

Company: Priceline.com
Country: USA
Phone: 18007742354
Site: priceline.com

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