Sabre Holdings - Travelocity.com
Hotel booking canceled, no refund after more than two weeks

This was the worst experience of my life! I booked the first hotel, 7010 0266 2948, on Yahoo.com, and when I arrived, the people working at Motel Blu would not let me check in because they had not received a fax. They told me they did receive my payment, but they would not let me check in, so after hours on the phone with customer service, I booked another hotel, 7010 02811 206. When I arrived at Homestead Blue Lagoon, the man working the counter said that he had received a fax from Yahoo Travel stating that the room was canceled. I spent another hour on the phone with customer service, who just hung up on me. I still have not received my refund from the second hotel, and it has been more than 2 weeks. I will make sure to tell everybody about my experience with Yahoo Travel!

Company: Sabre Holdings - Travelocity.com
Country: USA
State: Texas
City: San Antonio
Address: 11603 Crosswinds Way, Suite 125
Phone: 2103021749

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