Jet Blue Airlines
Inconsiderate flight crew - poor departure time

I was boarded to depart at 5:10 pm on Flight 12 last week on 5/11. We did not depart until around 6:20 and sat on the runway without update from any of the flight personnel.
They remained in the seats and the captain made no announcement until the last 5 minutes that we were told we were 2nd in line.

I would like a refund.

Company: Jet Blue Airlines
Country: USA

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