Hotels.com
Fraud and scam

I arranged a resort in Harligen Tx and upon coming to the resort about the day meant we were recommended that people were a "no-show" two times preceding. Your charge card have been billed and we were necessary to spend again for that same evening which was paid to Hotels.com. We approached the organization in the quantity supplied and were informed firstly they did not create a mistake. They stated they'd contact the hotel and place us on-hold for half an hour (even while hearing one of the most annoying processed audio - made to allow you to hang-up I am certain), returned about the telephone and stated they might not obtain a your hands on the hotel despite the fact that they'd the amount and we were standing before the worker in the resort. We were subsequently stop the point. I called back two more occasions with the identical outcome just talking to somebody I believe was in Mumbai, India. I wrote towards the organization and after many times obtained an answer they had acknowledged that the error have been created and they might provide us with Resort Dollars. I'd required a credit to the charge card plus they declined. I subsequently disgruntledly take their present to atleast recover a few of the resources were we out. Six months passed - no resort dollars. I approached them again plus they stated that I'd not desired to obtain them! After another lengthy dialogue they recommended they might place a "rush" about the $80.00 resort dollars present and that I must be prepared to obtain them over the following fourteen days. Five more months pass and that I get a $20.00 resort dollars discount that I believe isn't worth the document it's published on. Anything you do... Don't provide your charge card to these deceptive individuals. This can be a fraud organization as well as among the workers I talked with-in the various discussions decided this was an extremely bad method of conducting business and he wasn't eager for me! Beware. Hotels.com via Expedia is just a SCAM.

Company: Hotels.com
Country: USA
Site: hotels.com

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