Hotels. om
Hotel Bucks are Bogus

Traveling & Tourism

After I arranged an area in Ocean Area, Doctor utilizing Hotels.com I had been delivered two $20 Resort Dollars deals. Whenever we came in O.C. We werent provided the beachfront space that people taken care of and was also place in a smoking space whenever we requested for non-smoking. The resort explained which was what I required on Hotels.com and undoubtedly it wasnt. Hotels.com customer support representative didnt talk great language and held placing me on-hold so we simply got the area. After worrying to Hotels.com the following week I had been delivered the Resort Dollars and was informed to simply use guide another stay in a resort arranged thru Hotels.com and create the scheduling amount about the back and email them in. Thats what I did so... Per month before. I've not been acknowledged in 3 to 7 business days as guaranteed. Hotels.com says they've no report of delivering me the deals or getting them back and also to call-back in thirty days. I expected to get a boss and was placed on indefinate hold. After contacting back twice again, I had been informed by somebody who talks a whole lot worse language that I've to hold back 6 to 2 months for your deals to become prepared and also to call-back next. A contact to "Contact Us" about the Hotels.com site, got me many type words apologizing and informing me just how to utilize my Resort Dollars. I have previously did the things they questioned me related to no benefits. Along with Hotels.com di*ck*ng me, the Resort that I remained by which was the Hilton got me aswell. They explained the $100 deposit they maintain could be launched in 3 business days. After it wasnt I named them-and was informed in 5 to 7 business days. Another phone towards the Hilton and also the repetition explained the money was launched exactly the same evening that I examined which it is the lender thats keeping my income. Obviously it was not the financial institution. Lastly, 3 months after checkout my cash was launched by Hilton. Never utilizing Hilton or Hotels.com again. I will devote my cash elsewhere thanks.


Company: Hotels. om
Country: USA
State: Maryland
  <     >  

RELATED COMPLAINTS

Hotels.com
Double charged for room - got to pay higher charge

Hotels.com
Bait and switch

Hotels.com
Failed in booking my room and refused to refund it

Hotels.com
Hotels.com has no refund policy

Hotels.com
No quality, No connection

Hotels.com
CSR at Hotels.com: Samantha, Joan, Amalda, Nate I called last night, on 9/18. The agent at Hotels.com offered the following to me in order for me to book my reservations with hotel.com. 1) no resort fees 2) $100 resort credit

Expedia / Hotels.com
Exactly what a horrible method to operate a business!

Hilton Hotels
Hilton reviews - Prices

Coral resorts
Time Share

Vacation Play - Hilton Head Guest Services - Coral Resorts - Hilton Head Hospitality, LLC
Best hotel vacation or vacation rentals on Hilton Head Island SC