Direct tv
Billed for Unwanted Services and Cable Cut Off After Paying

Direct TV has a package for 29.99 a month for 1 year. I signed up about 9 months ago, and they are already charging me 69.00 for the basic service. They also added movie play boy and game lounge without being asked, and it is costing an extra 180.00 a month.

For the last three months they have cut off my cable. The last time was three weeks ago, after I paid them 135.00. The problem is that for three months now I have been charged for services I do not want, and I have spoken to 3 different people about this issue. The last two said they saw the request and would fix it. If I wasn't being charged an extra 150.00 dollars a month, my bill would be paid in full and there would be no need to cut my cable off.

I feel like they owe me at least 80.00 a month credit for the past 3 months and possibly more. Every time I try to rectify the situation over the phone, someone rude tells me they see the problem but can't help me and then hangs up on me, and then they charge me 1.50 and solve no issues.

Company: Direct tv
Country: USA

  <     >